The e ssential d uties and r esponsibilities (including b ut not limited to) Courteously and efficiently answers all incoming calls and connects callers with the correct extension. Takes and relays messages in an accurate and timely manner. Responds to emergency and urgent calls from patients in a timely manner . Directs callers immediately to clinical staff as necessary.

Greets patients and visitors to the clinic in a prompt, courteous and professional manner. Checks in patients and informs clinical staff of patient arrival. Provides and explains paperwork for the patient to complete prior to examination. Collects, proofs for completeness, and files patient forms. Updates demographics and insurance information in the system. Collects co p

ESSENTIAL DUTIES AND RESPONSIBILITIES Schedules appointments for patients Completes check in and check out duties including, but not limited to, printing orders, appointment scheduling, providing referral information, and test information. Ensures all insurance, demographic, and eligibility information is obtained from patients and entered into the system in an accurate a

Under general supervision, provides professional nursing care for patients adhering to national and company standards and guidelines for specialty regulations. Collaborates with the interdisciplinary team to provide for assessment and therapeutic management of patient/family needs. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics a

Answers all incoming calls; assesses callers' needs and directs to appropriate personnel. Pages clinic personnel as appropriate. Obtains and communicates messages in an accurate and timely manner. Schedules new patients, patient referrals and returning patients in computer system in accordance with physician and/or office guidelines. For new and or referred patients, sets

Perform timely review of assigned WQs to ascertain next steps; prioritizing requests based on due date, stat, urgent, etc. Monitor and process external order WQs Review patient chart for MD orders to determine services/CPTs/HCPCs and reasons for requests. Review insurance guidelines. If services requested meet medical necessity, gather data to be prepared for phone call,

Assists physicians and clinicians with patient care duties in a clinical environment including exams and procedures. Promotes efficient patient flow and patient care, i.e. exams, and procedures. Escorts patients to and from exam rooms, physician offices, and treatment room as appropriate. Records patient data prior to each physician visit, including but not limit to, vita

Prior to a patient's first appointment, contacts or meets with patient to obtain basic chart information (diagnosis, referring physician, personal data, insurance, etc). Asks patient questions regarding medical style in order to match with Network physician style (or bed side manner). Inquires about patient's family, medical, social services needs. On behalf of the patien

Assists with performing phlebotomy and collecting appropriate specimens from patients as ordered. Assures pre authorization and completes appropriate consent forms (ABN) prior to collection of limited coverage tests. Assists with special procedures as needed (i.e. bone marrows in the room). Follows the laboratory's procedures for specimen handling and processing, test ana

Accurately delivers and records radiation therapy treatments under the direction of a radiation oncologist and chief radiation therapist. Accurately enters and maintains patient treatment parameters into electronic medical record. Participates in clinical instruction of newly hired therapists and students. Assists in maintaining patient appointment schedule and submitting

Plan, implement, coordinate, evaluate, and promote the continuity of care consistent with established standards and practices. Assesses health status by interviewing patients regarding their current status and medical history. Collects and records nursing assessments and interventions. Reviews and reports the results of the health status assessment and physical examinatio

Under general supervision, provides professional nursing care for patients adhering to national and company standards and guidelines for specialty regulations. Demonstrates knowledge of physiological, psychological, and developmental and age specific differences in the patient population including late adolescence, adulthood, middle age, and the elderly. Collaborates with

Daily review & verification of reported charges to ensure accurate ICD, HCPC, and CPT codes are captured in accordance with coding and reimbursement guidelines. Works with leadership and charge entry staff to ensure correct charge and/or quantity amounts Utilize reports to assist with coding related trend identification Scrub & extract hospital oncology and gynecological

Provide Front Desk Coverage as needed Collect copays Scheduling for both internal and external appointments for patients by phone Documenting and Communicating all details of each appointment with the patient Serve as a liaison between patients and medical staff Manage the scheduling queues Answer incoming scheduling calls May float to different locations to assist with s

Scheduling duties Schedules all follow up appointments in the practice management system following the provider order and/or office protocol in a high volume clinic setting. Cancels/reschedules appointments according to patient or physician scheduling changes; notifies appropriate clinic personnel. Arranges for patients to have financial counseling as needed. Demonstrates